The 11 most important lessons I’ve learned at Microsoft

(Alex Hinrichs, a long-time Microsoft release manager, just announced his retirement. Here are some of the lessons he’s learned, posted on LinkedIn). I heartily agree with all of these!    Engineering is all about people. Big software projects are built by giant human systems, and giant human systems run on relationships. Good relationships require trust. Trust is built via daily face-to-face rituals. When there is trust, then and only thendo you have an environment where the best ideas win.   Define and agree on the PROBLEM… And then work on the SOLUTION. So often, people will argue and argue about how to solve something, and 95% of the time, they can’t agree on the solution, because they don’t agree on the...

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